LeadLock

Automated SMS lead capture and response for home service contractors. A service by Duku.

What LeadLock Does

LeadLock gives HVAC contractors and other home service businesses a dedicated phone number. When a homeowner contacts that number by SMS or phone call and does not reach the contractor, LeadLock automatically:

Sends the homeowner an instant acknowledgment SMS within 30 seconds
Alerts the contractor by SMS with the lead's contact details
Sends automated follow-up messages to the homeowner at 24 hours and 72 hours if no booking has been confirmed

Contractors subscribe to LeadLock at leadlock-kappa.vercel.app.

How Recipients Opt In to Receive SMS

LeadLock sends SMS messages to two groups of recipients:

Homeowners (leads): A homeowner opts in by initiating contact — they send a text message or place a phone call to the contractor's LeadLock number. By sending a message or calling that number, the homeowner consents to receive automated SMS replies related to their inquiry. The initial acknowledgment message they receive identifies the sender and explains the opt-in. Homeowners can reply STOP at any time to stop receiving messages.

Contractors: Contractors explicitly opt in to receive SMS alerts when they subscribe to LeadLock through the onboarding form at leadlock-kappa.vercel.app. During onboarding, contractors provide their phone number and agree to receive SMS notifications about incoming leads. Contractors can reply STOP to stop receiving alerts.

Message Types and Frequency

Homeowner acknowledgment: 1 SMS sent immediately upon contact
Homeowner follow-up: Up to 2 additional messages (at 24h and 72h) if the lead has not converted
Contractor alert: 1 SMS per inbound lead

Message frequency depends on inbound lead volume. Typical contractors receive 1-10 alert messages per week.

Message and data rates may apply. Reply STOP to unsubscribe. Reply HELP for assistance. For support, email gal@duku.xyz.

Privacy

LeadLock is operated by Duku. Phone numbers and message content are used solely to deliver the lead capture and notification service described above. We do not sell or share recipient information with third parties for marketing purposes.

For the full privacy policy, visit leadlock-kappa.vercel.app/privacy.

Contact

Duku
gal@duku.xyz
duku.xyz